PTS Coronavirus Information and Operational Status

Last updated:  February 7, 2022

PTS enforcement of parking for faculty, staff, students, and visitors continues. Those bringing vehicles on campus must follow the university’s Parking & Traffic Regulations.

Avoid in-person transactions by using My Parking Profile to purchase permits, appeal and pay citations, manage permit waitlist selections, and update vehicle and address information. Should you have a parking issue, most can be addressed via email to parking@utexas.edu

Please continue to monitor this page as well as the university’s Protect Texas Together page for information.


Transportation


Parking

  • Enforcement - PTS continues enforcement of parking for faculty, staff, students, and visitors. Note these important reminders:
    • Citations will be issued to those who do not have an active permit or do not pay a fee at a meter or garage.
    • Those bringing vehicles on campus must follow the university’s Parking & Traffic Regulations.
    • Current parking restrictions will remain in effect on campus during final exams and the semester breaks. A valid UT permit or payment of fees at garages or meters is required to park. 
  • Parking Options - See Spring Updates for Parking and Transportation for spring 2022 staff, faculty, and student parking options.
  • Garage Offices - Avoid in-person transactions by using My Parking Profile to purchase permits, appeal and pay citations, manage permit waitlist selections, and update vehicle and address information. Should you have a parking issue, most can be addressed via email to garages@utexas.edu.  
  • Parking Inquiries - PTS staff are still responding to parking inquiries via email to parking@utexas.edu
  • Citation Appeals - You can submit a citation appeal online either with a UT EID, or using the email form. PTS continues to answer these.
  • Longhorn Auto Assistance Program (LAAP) - LAAP is operating.

Fleet Operations


Vending Machines

  • Vending Machine Servicing

    • Vending machines will not be serviced in buildings that are closed. Residential Halls will be serviced through University Housing and Dining. Please inform vending@austin.utexas.edu if your building opens and machines need to be filled.

    • For the most responsive service, contact the vendors directly:

      • Canteen Vending (Snacks): 512-651-8282

      • Coca-Cola: 844-561-2653

      • Pepsi: 800-963-2424

    • Online Vending Machine Service Requests will post directly to the Vendor as well as to University personnel.

  • Vending Machine Refunds - Vending Machine Refund Requests will be processed on the first and third Fridays of each month.
  • Vending Machine Inquiries - PTS staff are still responding to vending machine inquiries via email to vending@utexas.edu.