UT Night Rides From the Lyft Rideshare Service
If you haven't opted into Lyft yet for your UT Night Rides credit, be on the lookout for an email from Lyft on Friday, March 12th, 2021.
- Lyft serves as the provider for UT Austin’s Night Rides program!
- UT Night Rides provides a Lyft away from main campus to your home* 7 days a week from Midnight (12 a.m.) to 4 a.m.
*Locations served will mirror current UT Shuttles routes for West Campus, Far West, Lake Austin, North Riverside, Lake Shore, Crossing Place, and Intramural Fields as well as mainline Route 10, serving the Red River area. All UT Night Rides must originate from main campus only.
1. Get the app
Download the Lyft app for iPhone or Android. Already have it?
Just make sure to update to the latest version of the app.
2. Get your UT Night Rides credits
Your Lyft email must match your official University directory email address (whether you use gmail, utexas.edu, yahoo or other) to participate.
- Need to know your UT email address? Click Here
- Need to change your Lyft address? Click Here
- If your UT EID is restricted, please email firstname.lastname@example.org to enroll
Lyft will send an email to university affiliates. Click on the activation link in the email to claim your credits. If you did not receive the email from Lyft, email email@example.com to claim your credits.
3. Take a Lyft ride!
Rides must begin on the main campus (designated as the purple zone on map below; purple zone=main campus) and end in any designated off-campus locations (designated within the pink zone).
Note: Destinations must be residential, not commercial.
Once verification is complete, your UT Night Rides Lyft credits will be activated. The credits will automatically apply to any rides taken within the above parameters and the ride quote for the ride will show “FREE”. When you open the Lyft app, you will be prompted for the type of Lyft that you want to request. Tap “Shared” to the selection option (see photo).
After you click "Set Pickup" you will see the following screen. Be sure to have your ride set to Lyft Shared and Personal mode. If your ride is ordered in business mode, your Lyft credit will not apply to the cost of the ride.
Remember, crossed out pricing as indicated below means that your promo is being applied and the UT Night Rides credits also will be applied. If you do not see crossed-out pricing, please make sure you are following the proper steps and using the program within the set boundaries/parameters.
You may view the ride parameters by visiting the Promos section in the Lyft app. Please note that any additional tips paid to a driver will be charged to the personal credit card registered to your Lyft account.
To use credit, Rides must be in "Personal Mode" and Lyft Shared.
Within the Lyft app, go to Settings then Services to select Access mode.
Reopen the app. You will receive an in-app notification with instructions to dial a dedicated phone number for dispatching accessible vehicles.
If you have questions about UT Night Rides, please email us at firstname.lastname@example.org
For inquiries regarding changes, please include your UT EID, phone number, and a screenshot or picture of your ride receipt. If you have questions about UT Night Rides, please email us at email@example.com or visit https://parking.utexas.edu/night
For emergency assistance, riders can reach 911 directly from the Lyft app. It will prominently display your current location and vehicle information, including the license plate. This makes it easy for you to inform dispatchers if needed.
Contact a Security Professional
Emergency Help, supported by ADT, is available for all Lyft riders nationwide. With Emergency Help, if a rider ever feels uncomfortable or unsafe, they are able to immediately connect with an ADT security professional silently or by voice for real-time help 24/7.
You can choose how you want ADT to communicate with you from the app:
- Alert 911 silently on your behalf
If you choose for ADT to alert 911 on your behalf, authorities can arrive at the user’s live location, equipped with ride details like the vehicle’s make and model, license plate number, and the intended drop-off location.
Predicting When Help Is Needed
Smart Trip Check-In: If a ride looks to have unexplained delays, riders will hear from Lyft asking if they need support from their team — and if necessary, request emergency assistance.