Garage Equipment Conversion

Schedule •  Non-Permit Holders • Garage Permit Holders • Garage Entry Credentials •   Garage Access via Permit Barcode 

Schedule

Brazos Garage

Completed. All lanes open with new equipment. Prox cards, Share Passes and Carpool Share Passes will no longer work. See additional information below.

Guadalupe Garage

In Progress. Be cautious of workers in the entrance and exit lanes. Expect various lane closures, but the garage will remain operational. Have your new credential ready. See additional information below.

Speedway Garage

Work in Progress. Be cautious of workers in the entrance and exit lanes. Expect various lane closures, but the garage will remain operational.

27th Street Garage

Work to Begin Soon

Manor Garage

Pending

Trinity Garage

Pending

San Antonio Garage

Pending

San Jacinto Garage

Pending

Conference Center Garage

Pending

We will provide more information as it becomes available about garage equipment conversions at 27th Street, Manor, Trinity, San Antonio, San Jacinto and the Conference Center Garages. As garages convert, email information about the process will be sent to those impacted. You can also monitor this webpage which will be updated with schedule information as it becomes available.

Non-Permit Holders

Share Pass holders will need to convert to the new Parking Perks Pass to access garages that have converted to the new equipment. If you park in a converted garage, contact parking@utexas.edu to get your Share Pass changed to the new Parking Perks Pass. Once you convert your Share Pass to the new Parking Perks program, you will no longer have access to any garage that has not had the equipment converted. So, don’t make the change until the garage(s) that you primarily use have converted their equipment. Please see the Parking Perks page for additional information and instructions for getting your QR code.

Carpool Share Pass holders will need to convert to the new Green on the Go Pass to access garages with the new equipment. If you park in a converted garage, contact parking@utexas.edu to get your Carpool Share Pass changed to the new Green on the Go Pass. Once you convert your Carpool Share Pass to the new Green on the Go Pass, it will no longer work in any garage that has not been converted. So, don’t make the change until the garage(s) that you primarily use have converted their equipment. PTS will make your current card work at the converted garages.

Departments that have purchased one use cards have until March 2, 2018 to use or exchange them at no charge for chaser tickets. After that date, one use cards can no longer be used or exchanged at any garage. Chaser tickets will work in all garages prior to and after the garage equipment conversion, so they should be exchanged at your earliest possible convenience.

We request that you dig through your desk drawers, filing cabinets, or shoe boxes for any unused one-use cards that you have on hand. Count them up and send an email to garages@utexas.edu to let us know how many you have on hand and where you would like to exchange the one-use cards for chaser tickets so we can reply back with verification that we have the appropriate number of chaser tickets on hand before you come to make the exchange.

When you go to the garage location to make the exchange, please bring the one-use cards with you. We will cross them off the list and set you up with the appropriate number of chaser tickets.

For information on how chaser tickets work, please visit the Visitor Garage Validations page.

The garage equipment conversion will not impact on chaser tickets, validated tickets, or daily paid tickets.

Garage Permit Holders

The new equipment will no longer work with proximity cards. Instead, you will have multiple options for entering a garage. If you have one of the three types of Texas toll tags on your vehicle, the tag can be added to be read at the gate and provide access into the garage. Visit the How to find my tag number page for help and to see all the tag types that can be used as credentials.

Registering your toll tag with PTS will have no impact on your toll tag account, nor will PTS be able to see any information or data connected to your toll tag account. We have used a system similar to this for many years for entry at PRC with great success.

The benefits include no longer having a card to keep up with, the gate will now open without lowering your window, and since you own the tag, there will be no cost to you.

PTS believes this is the best option for most users.

Other options for access credentials include using the barcode and mag stripe on your existing permit (information below), or creating a QR code for entry (see below). You can activate/add all three if you desire, although only one car may park in the garage at a time. Once you use a credential to enter the garage, no other credential will work for entry until you have made a valid exit from that garage. When you exit the garage, you do not have to use the same credential for exiting as you did for entry.

Everyone Plan Ahead

No need to wait until work starts at your garage. Go online today to register your toll tag or get your QR code so you will be ready. Your prox card or other credentials you are currently using will continue to work until your garage equipment converts. By registering or selecting any new credentials now, you should have a smooth transition after the equipment in your garage converts.

Event relocations during the spring semester may require you to move to a converted garage, and will require an alternative credential as your prox card will not work.

If you have a surface permit, you may register your toll tag. If you get a waitlist offer it will be ready for you to use. Or you are relocated to a garage due to construction or a special event, you’ll be ready to access the garage.

Garage Entry Credentials

How to Register a Toll Tag

  • Go to “Profile” tab in the Parking Portal
  • Scroll to the bottom to the “Garage Access Credentials” section.
  • Click “Edit Credentials”

Enter your entire toll tag number, including any letters and punctuation. Click the How to find my tag number link for help and to see all the tag types that can be used as credentials.

You may register up to three credentials. This matches with the maximum number of vehicles you can register.

Garage Access via Toll Tag

There is no need to roll down the window when you use your toll tag. Enter the lane slowly and stop when the control column screen goes from blank to having “Access only” displayed. Wait for a moment while the equipment reads your toll tag. The screen will change to “Proceed” and the gate will go up.

Your vehicle’s windshield angle and height will play apart in determining the “sweet spot” where you tag will be read in the each lane and may vary by garage. If the screen does not change when stopped at the control column, very slowly inch your way forward towards the gate. Do not move so far forward that you hit the gate.

The most common entry error for those using toll tags is approaching the entrance or exit gate too quickly. If you approach the gate slowly and come to complete stop at the control column as described above, then your toll tag should work without issue. If you approach the gates and attempt to “roll through” the entrance/exit without stopping, there is a high probability your tag will not be read and the gate will not open.

A gate tag system and the system that reads your tag on the highway are very different. Highway systems have multiple readers positioned in various locations across the read point; gate entry readers are just a single reader. For them to work correctly you must stop momentarily at the control column.

How to Get a QR Code

  • Go to “Cars” tab on Parking Portal
  • Click the “Get QR Code” button.

You can print out the QR Code or access the Parking Portal from a mobile device and take a screenshot to save as a photo to scan when accessing a garage.

Garage Access via QR Code

The first machine is the Card Reader control column. Enter the lane slowly and stop when the control column screen goes from blank to having “Access only” displayed. When this is displayed, place your QR code under the scanner. The screen will change to “Waiting” and then to “Proceed” and the gate will go up.

The QR Code and the barcode on the permit use the same scanner in the column. Insert your phone or print out so the QR code is in the rectangle on the “Scan Barcode Here” sticker.

Garage Access via Permit Barcode

The first machine is the Card Reader control column. Enter the lane slowly and stop when the control column screen goes from blank to having “Access only” displayed. When this is displayed, place your permit barcode under the scanner. The screen will change to “Waiting” and then to “Proceed” and the gate will go up.

Permits with a vertical barcode – all permits except R, S, VIP and Temporary permits

You can also to use the mag stripe on the bottom of your permit. The mag stripe reader is marked above. Remember, you have options for entry and do not have to use the permit if you currently have one of the three type of toll tags issued in Texas or have downloaded a QR code. See below for information on how to use these methods.

Permits with a horizontal barcode - R, S, VIP and Temporary permits only

Remember, you can continue to use the mag stripe card that came with your permit. The mag stripe reader is marked above. Additionally, if you currently have one of the three type of toll tags issued in Texas or have downloaded a QR code, see below for information on how to use these methods.

Assistance at the Entry or Exit Gate

If you need assistance at any time, push the intercom button.