|Brazos Garage||Completed. All lanes open with new equipment. Prox cards, Share Passes and Carpool Share Passes will no longer work. See additional information below.|
|Guadalupe Garage||Completed. All lanes open with new equipment. Prox cards, Share Passes and Carpool Share Passes will no longer work. See additional information below.|
|Speedway Garage||Work in Progress. Be cautious of workers in the entrance and exit lanes. Expect various lane closures, but the garage will remain operational.|
|27th Street Garage||Work to Begin Soon|
|San Antonio Garage||Pending|
|San Jacinto Garage||Pending|
|Conference Center Garage||Pending|
We will provide more information as it becomes available about garage equipment conversions at 27th Street, Manor, Trinity, San Antonio, San Jacinto and the Conference Center Garages. As garages convert, email information about the process will be sent to those impacted. You can also monitor this webpage which will be updated with schedule information as it becomes available.
As long as you have registered your vehicle in the Parking Portal, you no longer have to display the permit from the rearview mirror to park in the garage. For next year, you will still be issued a permit and this is likely to remain the norm for some period of time as we transition the campus to license plate registration. For non-student permits, you will need to display the permit to drive past the Campus Guard Kiosks.
Garage equipment used by permit holders and those with access cards is being updated. The new equipment will not read proximity cards, which many Garage F permit holders currently use as their access credential. A new credential will need to be selected for garage access. Toll tags, a QR code, the barcode on your permit, the magnetic stripe on your permit, or a separate magnetic stripe card are all options that can be used for access.
You can activate/add all three if you desire, although only one car may park in the garage at a time. Once you use a credential to enter the garage, no other credential will work for entry until you have made a valid exit from that garage. When you exit the garage, you do not have to use the same credential for exiting as you did for entry. PTS highly recommends the toll tag option for those with Texas toll tags.
No need to wait until work starts at your garage. Go visit online registation to register your toll tag or get your QR code so you will be ready. Your prox card or other credentials you are currently using will continue to work until your garage equipment converts. By registering or selecting any new credentials now, you should have a smooth transition after the equipment in your garage converts.
Event relocations during the spring semester may require you to move to a converted garage, and will require an alternative credential as your prox card will not work.
If you have a surface permit, you may register your toll tag. If you get a waitlist offer it will be ready for you to use. Or you are relocated to a garage due to construction or a special event, you’ll be ready to access the garage.
Toll Tag Access into Your Garage
If you have one of the three types of Texas toll tags on your vehicle, the tag can be added to be read at the gate and provide access into the garage. Visit the How to find my tag number page for help and to see all the tag types that can be used as credentials.
Registering your toll tag with PTS will have no impact on your toll tag account, nor will PTS be able to see any information or data connected to your toll tag account. We have used a system similar to this for many years for entry at PRC with great success.
The benefits include no longer having a card to keep up with, the gate will now open without lowering your window, and since you own the tag, there will be no cost to you.
PTS believes this is the best option for most users.
How to Register a Toll Tag
- Go to “Profile” tab in the Parking Portal
- Scroll to the bottom to the “Garage Access Credentials” section.
- Click “Edit Credentials”
Enter your entire toll tag number, including any letters and punctuation. Click the How to find my tag number link for help and to see all the tag types that can be used as credentials.
You may register up to three credentials. This matches with the maximum number of vehicles you can register.
Garage Access via Toll Tag
There is no need to roll down the window when you use your toll tag. Enter the lane slowly and stop when the control column screen goes from blank to having “Access only” displayed. Wait for a moment while the equipment reads your toll tag. The screen will change to “Proceed” and the gate will go up.
Your vehicle’s windshield angle and height will play apart in determining the “sweet spot” where you tag will be read in the each lane and may vary by garage. If the screen does not change when stopped at the control column, very slowly inch your way forward towards the gate. Do not move so far forward that you hit the gate.
The most common entry error for those using toll tags is approaching the entrance or exit gate too quickly. If you approach the gate slowly and come to complete stop at the control column as described above, then your toll tag should work without issue. If you approach the gates and attempt to “roll through” the entrance/exit without stopping, there is a high probability your tag will not be read and the gate will not open.
A gate tag system and the system that reads your tag on the highway are very different. Highway systems have multiple readers positioned in various locations across the read point; gate entry readers are just a single reader. For them to work correctly you must stop momentarily at the control column.
QR codes are specific to each permit. You’ll need to generate a new QR code for each academic year or semester based on the valid dates for your permit(s).
How to Get a QR Code
- Go to “Cars” tab on Parking Portal
- Click the “Get QR Code” button.
You can print out the QR Code or access the Parking Portal from a mobile device and take a screenshot to save as a photo to scan when accessing a garage.
Garage Access via QR Code
The first machine is the Card Reader control column. Enter the lane slowly and stop when the control column screen goes from blank to having “Access only” displayed. When this is displayed, place your QR code under the scanner. The screen will change to “Waiting” and then to “Proceed” and the gate will go up.
The QR Code and the barcode on the permit use the same scanner in the column. Insert your phone or print out so the QR code is in the rectangle on the “Scan Barcode Here” sticker.
All permits have barcodes printed on the back of the permit. R, S, VIP, and Temporary permits have horizontal barcodes; all other permits have a vertical barcode.
If this is the option you want to use, no additional action is required. You can just start using the barcode.
Garage Access via Permit Barcode
The first machine is the Card Reader control column. Enter the lane slowly and stop when the control column screen goes from blank to having “Access only” displayed. When this is displayed, place your permit barcode under the scanner. The screen will change to “Waiting” and then to “Proceed” and the gate will go up.
Permits with a vertical barcode – all permits except R, S, VIP and Temporary permits
You can also to use the mag stripe on the bottom of your permit. The mag stripe reader is marked above. Remember, you have options for credentials and do not have to use the permit if you currently have one of the three type of toll tags issued in Texas or have downloaded a QR code.
Permits with a horizontal barcode - R, S, VIP and Temporary permits only
Permit Magnetic Stripe
All but Temporary Permits have magnetic stripes. R, S, and VIP permits come with a separate/ detachable card. All others have a magnetic stripe on the back of the permit.
If this is the option you want to use, no additional action is required. You can just start using the magnetic stripe.
Garage Access via Magnetic Stripe
The first machine is the Card Reader control column. Enter the lane slowly and stop when the control column screen goes from blank to having “Access only” displayed. When this is displayed, swipe your permit or card magnetic stripe through the mag stripe reader. The screen will change to “Waiting” and then to “Proceed” and the gate will go up.
To properly use the magnetic stripe on the permit/ card, use one single fluid motion. If you begin to pull the permit back towards you while the permit/card is in the mag stripe reader, the permit/card will not be read correctly by the equipment.
Assistance at the Entry or Exit Gate
If you need assistance at any time, push the intercom button.
Share Pass holders will need to convert to the new Parking Perks Pass to access garages that have converted to the new equipment. If you park in a converted garage, contact email@example.com to get your Share Pass changed to the new Parking Perks Pass. Once you convert your Share Pass to the new Parking Perks program, you will no longer have access to any garage that has not had the equipment converted. So, don’t make the change until the garage(s) that you primarily use have converted their equipment. Please visit the Parking Perks page for additional information and instructions for getting your QR code.
Carpool Share Pass holders will need to convert to the new Green on the Go Pass to access garages with the new equipment. If you park in a converted garage, contact firstname.lastname@example.org to get your Carpool Share Pass changed to the new Green on the Go Pass. Once you convert your Carpool Share Pass to the new Green on the Go Pass, it will no longer work in any garage that has not been converted. So, don’t make the change until the garage(s) that you primarily use have converted their equipment. PTS will make your current card work at the converted garages.
Departments that have purchased one use cards have until March 2, 2018 to use at non-converted garages or exchange them at no charge for chaser tickets. After that date, one use cards can no longer be used or exchanged at any garage. Chaser tickets will work in all garages prior to and after the garage equipment conversion, so they should be exchanged at your earliest possible convenience.
We request that you dig through your desk drawers, filing cabinets, or shoe boxes for any unused one-use cards that you have on hand. Count them up and send an email to email@example.com to let us know how many you have on hand and where you would like to exchange the one-use cards for chaser tickets so we can reply back with verification that we have the appropriate number of chaser tickets on hand before you come to make the exchange.
When you go to the garage location to make the exchange, please bring the one-use cards with you. We will cross them off the list and set you up with the appropriate number of chaser tickets.
For information on how chaser tickets work, please visit the Visitor Garage Validations page.
The garage equipment conversion will not impact on chaser tickets, validated tickets, or daily paid tickets.